When it comes to shipping your order, it's important to understand the role of USPS (United States Postal Service), & Other shipping carriers  and the responsibilities that come with it. At MOODY HAUSE, we want to ensure that you have a clear understanding of what happens once your order is in USPS possession.

Once your order has been handed over to USPS or any others carriers , they become responsible for its safe and timely delivery. USPS & other shipping carriers is a trusted and reliable shipping carrier that handles millions of packages every day. They have their own set of policies and procedures in place to ensure that your order reaches its destination.

At MOODY HAUSE, we take great care in packaging and preparing your order for shipment. We use high-quality materials to protect your items and minimize the risk of damage during transit. However, once your order is in USPS possession, we are no longer responsible for any issues that may arise.

It's important to note that USPS is a separate entity from MOODY HAUSE. They have their own tracking system and customer support channels to assist you with any questions or concerns you may have about your shipment. If you encounter any issues with the delivery of your order, you should contact USPS directly for assistance.

While USPS strives to deliver packages in a timely manner, there may be instances where delays occur due to unforeseen circumstances such as weather conditions or high package volumes. In such cases, we kindly ask for your patience and understanding as USPS works to resolve any issues and deliver your order as soon as possible.

Once your order has been successfully delivered, it's important to inspect the package for any damages. If you notice any damages due to shipping, please contact us within the specified timeframe outlined in our refund policy. We offer exchanges for damaged items caused by shipping, and store credit may be provided in certain cases.

At MOODY HAUSE, we value your satisfaction and want to ensure that your shopping experience is as smooth as possible. While we cannot control the shipping process once your order is in USPS possession, we are here to support you and address any concerns you may have. Please don't hesitate to reach out to us via email at or visit our physical address at moody mouse, Detroit MI.

Thank you for choosing MOODY HAUSE for your glassware needs. We appreciate your understanding and cooperation in the shipping process, and we look forward to serving you again in the future.